> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.woho.solutions/llms.txt
> Use this file to discover all available pages before exploring further.

# Assign and Manage Licences

> How administrators assign Adobe product licences to users, change a user's products, reassign seats, and add more licences through WOHO.

A licence gives a user access to an Adobe product such as Creative Cloud All Apps, a single app like Photoshop, or Acrobat Pro. This guide covers every common licence task in the Adobe Admin Console.

## Check how many licences you have

Before assigning, check what's available:

1. Sign in at [adminconsole.adobe.com](https://adminconsole.adobe.com) and select the **Products** tab.
2. Each product shows the number of licences **used** out of the total **purchased**, for example *8 of 10*.
3. Select a product to see who holds each licence and which product profiles it uses.

## Assign a licence to a user

There are two ways to do this. Use whichever is more convenient.

<Tabs>
  <Tab title="From the Users tab">
    Best when you're setting up **one person** with one or more products.

    <Steps>
      <Step title="Find the user">
        Go to **Users** > **Users** and select the user's name. If they aren't listed yet, [add them first](/partners/adobe/admin-console/adding-users).
      </Step>

      <Step title="Edit their products">
        In the **Products** section of the user's details, select the **More options** (**…**) menu and choose **Edit products**.
      </Step>

      <Step title="Choose the products">
        Select the **+** (Add) icon, choose the product, and, if asked, the product profile. Add as many products as needed.
      </Step>

      <Step title="Save">
        Select **Save**. The user receives an email from Adobe telling them the product is ready.
      </Step>
    </Steps>
  </Tab>

  <Tab title="From the Products tab">
    Best when you're giving **one product to several people**.

    <Steps>
      <Step title="Open the product">
        Go to **Products** and select the product, for example **Acrobat Pro**.
      </Step>

      <Step title="Open the product profile">
        If the product has several product profiles, select the one you want. Teams plans usually have a single default profile.
      </Step>

      <Step title="Add users">
        Select **Add users** (or **Assign users**). Type each person's name, email address, or a user group name. You can add new users here too.
      </Step>

      <Step title="Save">
        Select **Save**. Licences are assigned within a few minutes.
      </Step>
    </Steps>
  </Tab>
</Tabs>

<Note>
  **Adobe official guides:** [Assign products to users (Teams)](https://helpx.adobe.com/business/teams/users-and-licenses/manage-users/assign-licenses.html) · [Assign products to users (Enterprise)](https://helpx.adobe.com/business/enterprise/products-entitlements/manage-products/assign-products.html)
</Note>

<Tip>
  To license a whole department at once, assign the product to a **user group** instead of to individuals. New team members get the licence automatically when you add them to the group. See [User groups and admin roles](/partners/adobe/admin-console/groups-and-admin-roles).
</Tip>

## Change a user's licence

To swap a user from one product to another, for example from **Photoshop** single-app to **Creative Cloud All Apps**:

1. Go to **Users** > **Users** and select the user.
2. In the **Products** section, select **More options** (**…**) > **Edit products**.
3. Add the new product and remove the old one by selecting the **x** or **Delete** icon next to it.
4. Select **Save**.

The user keeps their files and settings. They may need to sign out and sign back in to the Creative Cloud desktop app to see the change.

## Reassign a licence to someone else

When a staff member leaves or changes role, move their licence to someone else instead of buying a new one.

<Steps>
  <Step title="Remove the licence from the current user">
    Select the current user in **Users** > **Users**. In the **Products** section, select the **Delete** icon next to the product. To remove the person from your organisation entirely, see [Remove users and reclaim licences](/partners/adobe/admin-console/removing-users).
  </Step>

  <Step title="Assign it to the new user">
    The freed licence returns to the pool. Assign it to the new person using either method above.
  </Step>
</Steps>

<Note>
  **Adobe official guide:** [Remove or reassign licences](https://helpx.adobe.com/business/teams/users-and-licenses/manage-users/remove-users.html)
</Note>

<Warning>
  Adobe Teams plans limit how many times you can assign or reassign licences each month. If you hit the limit, the Admin Console will tell you. Contact WOHO if you need to make a large number of changes at once, such as for a restructure or an intake of new students.
</Warning>

## Adding more licences

Because your Adobe plan is purchased through WOHO Solutions as your reseller, you can't add licences in the Admin Console by paying Adobe directly. Instead, request extra seats from WOHO:

<Steps>
  <Step title="Contact WOHO">
    Email [hello@woho.solutions](mailto:hello@woho.solutions) or call **+230 615 6906** with the product name and number of extra licences you need.
  </Step>

  <Step title="Approve the quote">
    WOHO sends a pro-rated quote, so you only pay for the time left on your current term. Invoicing is in Mauritian Rupees.
  </Step>

  <Step title="Licences appear in your Admin Console">
    Once the order is placed, the new licences show on the **Products** tab, usually the same day. You can then assign them as normal.
  </Step>
</Steps>

<Note>
  **Adobe official guide:** [Add products and licences](https://helpx.adobe.com/business/teams/users-and-licenses/manage-products-and-entitlements/add-products-and-licenses-to-your-teams-plan.html)
</Note>

<Note>
  Some Admin Console plans let you assign more users than you've purchased, and the additional seats are then billed through your reseller. Talk to WOHO before relying on this so there are no surprises on your next invoice.
</Note>

## Reducing licences

You can reduce your licence count at your plan's **renewal (anniversary) date**. Before that date:

1. Remove licences from anyone who no longer needs them, so the used count reflects reality.
2. Tell WOHO how many licences you want to keep. We'll adjust your renewal quote.

WOHO contacts customers ahead of every renewal to review licence usage, so you're never paying for seats you don't use.

## Related guides

<CardGroup cols={2}>
  <Card title="Remove users and reclaim licences" icon="user-minus" href="/partners/adobe/admin-console/removing-users">
    Offboard leavers and free up seats.
  </Card>

  <Card title="Troubleshooting" icon="wrench" href="/partners/adobe/admin-console/troubleshooting">
    What to do when a licence doesn't appear.
  </Card>
</CardGroup>