> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.woho.solutions/llms.txt
> Use this file to discover all available pages before exploring further.

# User Groups and Admin Roles

> Organise Adobe users into groups to license whole teams at once, and delegate administration with the right admin roles.

As your Adobe deployment grows, managing users one by one gets slow. **User groups** let you license a whole team in one step, and **admin roles** let you share the workload safely with colleagues.

## User groups

A user group is a named list of users, for example *Marketing*, *Design Studio*, or *Year 12 Media Students*. When you assign a product profile to a group, every member gets that licence. Anyone added to the group later gets it automatically, and anyone removed loses it.

### Create a user group

<Steps>
  <Step title="Open User groups">
    Go to **Users** and select **User groups** in the left-hand panel.
  </Step>

  <Step title="Create the group">
    Select **New user group**. Enter a clear name and, optionally, a description.
  </Step>

  <Step title="Save">
    Select **Save**.
  </Step>
</Steps>

### Add members to a group

1. Go to **Users** > **User groups** and select the group.
2. Select **Add users**.
3. Type the names or email addresses of the users you want to add, then select **Save**.

You can also add users to groups in bulk using the **User Groups** column in a [CSV upload](/partners/adobe/admin-console/adding-users#add-users-in-bulk-with-a-csv-file).

### Assign a product to a group

1. Go to **Users** > **User groups** and select the group.
2. Open the **Assigned product profiles** (or **Products**) tab and select **Assign profile**.
3. Choose the product and product profile, then select **Save**.

<Tip>
  Name your groups after real teams or departments, and license through groups rather than individuals wherever you can. Onboarding a new staff member then becomes one step: add them to the right group.
</Tip>

<Note>
  Each member of a group uses one licence. Make sure you have enough free licences for everyone in the group. If you don't, some members won't receive access. [Contact WOHO](/support/contact) to add seats.
</Note>

<Note>
  **Adobe official guide:** [Manage user groups](https://helpx.adobe.com/business/enterprise/users/users-and-groups/user-groups.html)
</Note>

## Admin roles

Admin roles decide who can do what in the Admin Console. Give each person only the access they need.

| Role                              | What they can do                                                  | Typical use                                                       |
| --------------------------------- | ----------------------------------------------------------------- | ----------------------------------------------------------------- |
| **System Administrator**          | Full control: users, products, admins, identity, and settings.    | IT manager, or the main contact for your Adobe plan.              |
| **Product Administrator**         | Manage users and product profiles for specific products only.     | Someone responsible only for Acrobat, or only for Creative Cloud. |
| **Product Profile Administrator** | Add and remove users in specific product profiles.                | A team lead who manages their own team's licences.                |
| **User Group Administrator**      | Add and remove members of specific user groups.                   | A department head or school coordinator.                          |
| **Deployment Administrator**      | Create and download installer packages from the **Packages** tab. | Desktop support or IT technicians.                                |
| **Support Administrator**         | Open and view support cases with Adobe.                           | Helpdesk staff.                                                   |

Role availability varies by plan. Teams plans have a simpler set of roles than Enterprise plans.

### Assign an admin role

<Steps>
  <Step title="Open the user">
    Go to **Users** > **Users** and select the person. They must already be a user in your organisation. [Add them first](/partners/adobe/admin-console/adding-users) if needed.
  </Step>

  <Step title="Edit admin rights">
    In the **Admin roles** section, select **More options** (**…**) > **Edit admin rights**.
  </Step>

  <Step title="Choose a role">
    Select the role. For Product, Product Profile, or User Group Administrator, also choose which products, profiles, or groups they can manage.
  </Step>

  <Step title="Save">
    Select **Save**. The new admin receives an email invitation to the Admin Console.
  </Step>
</Steps>

To remove an admin role, follow the same steps and remove the role in **Edit admin rights**. The person stays a user with their licences unchanged.

<Warning>
  Always keep **at least two System Administrators**. If your only administrator leaves or loses access to their account, regaining control of your Admin Console can take time. WOHO can help, but prevention is much faster.
</Warning>

<Note>
  **Adobe official guides:** [User roles in the Admin Console](https://helpx.adobe.com/business/enterprise/users/manage-user-roles/user-roles-overview.html) · [Add and edit admins](https://helpx.adobe.com/business/teams/users-and-licenses/manage-admins/add-admins.html)
</Note>

## Related guides

<CardGroup cols={2}>
  <Card title="Assign and manage licences" icon="id-card" href="/partners/adobe/admin-console/assigning-licences">
    License individual users.
  </Card>

  <Card title="Identity and single sign-on" icon="key" href="/partners/adobe/admin-console/identity-and-sso">
    Sync groups from your identity provider.
  </Card>
</CardGroup>