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The Adobe Admin Console is the central, web-based dashboard where your organisation manages its Adobe licences. From one place, administrators add and remove users, assign Creative Cloud, Acrobat, and other product licences, manage admin rights, and configure how people sign in. This section of the Knowledge Base is a set of practical guides for administrators at organisations that buy Adobe through WOHO Solutions. Each guide walks through a common task step by step.
Adobe updates the Admin Console regularly, so button labels and menu positions may differ slightly from what you see here. The underlying steps stay the same. If something doesn’t match, contact WOHO and we’ll guide you through it.

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Signing in

1

Open the Admin Console

Go to adminconsole.adobe.com in a modern browser (Chrome, Edge, Safari, or Firefox).
2

Sign in with your admin account

Use the email address that was set up as an administrator for your organisation. For most WOHO customers, the first administrator is the person named on the order when your Adobe plan was set up.
3

Select your organisation

If your account belongs to more than one Adobe organisation, for example a personal plan and a company plan, choose your company organisation from the switcher in the top-right corner.
Can’t sign in, or don’t see the Users or Products tabs? Your account may not have admin rights yet. Ask an existing administrator to assign you an admin role, or contact WOHO.

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Finding your way around

The Admin Console is organised into tabs across the top of the screen. Depending on your plan (Teams or Enterprise) and your admin role, you may see some or all of these:

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Key concepts

A user is anyone in your organisation who needs access to Adobe apps or services. Each user is identified by an email address. Adding a user to the Admin Console doesn’t use a licence until you assign them a product.
A product is something your organisation has bought, such as Creative Cloud All Apps, Photoshop, or Acrobat Pro. Each product comes with a number of licences (seats). A licence is used when you assign that product to a user.
A product profile is a way of grouping licences for a product and controlling which apps and services come with it. For example, you might have one Creative Cloud profile with generative AI features turned on and another with them turned off. Assigning a user to a profile gives them the licence and the settings in that profile. Teams plans usually have one default profile per product. Enterprise plans often use several.
A user group is a named collection of users, such as “Marketing” or “Design Studio”. Assign a product profile to a group, and every member gets that licence automatically, which saves time when onboarding teams.
Adobe supports three account types:
  • Adobe ID / Business ID: users sign in with their email address and an Adobe-managed password. This is the simplest option and the default for most Teams plans.
  • Enterprise ID: accounts owned and controlled by your organisation on a domain you’ve verified, with an Adobe-managed password.
  • Federated ID: accounts owned by your organisation that sign in through your own identity provider (such as Microsoft Entra ID or Google Workspace) using single sign-on.
See Identity and single sign-on for details.
Adobe official guides: User management in the Admin Console · Product profiles overview · User roles in the Admin Console

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Admin Console guides

Add users

Add people one at a time or in bulk with a CSV file.

Assign and manage licences

Give users access to products, change licences, and reassign seats.

Remove users and reclaim licences

Offboard leavers safely and keep their files.

User groups and admin roles

Organise users into groups and delegate admin rights.

Identity and single sign-on

Verify your domain and connect your identity provider.

Troubleshooting

Fix common Admin Console issues.
WOHO customers don’t have to do this alone. As your certified Adobe partner in Mauritius, WOHO can set up your Admin Console, onboard your users, and handle licence changes for you. Contact us for hands-on help.